Procedure Housekeeping
Vacationing and spending the night at an
inn is usually a common thing when on vacation. In an inn that is the important
role of a housekeeping in serving guests. Housekeeping is someone related to
maintenance and lodging. The Housekeeping Department has duties and
responsibilities for the cleanliness, tidiness, beauty and comfort of all areas
hotels both inside and outside the building. The role of the Housekeeping
Department is so large because the hotel’s income is obtained from the sale of
rooms which incidentally are managed by this housekeeping department.
Housekeeping is a combination of two words, namely “house” and “keeping”, each
of which means “house” and “caretaker”. If combined, the notion of housekeeping
is a person or department that manages and maintains an inn or hotel.
Housekeeping will be a helper to help perfect the customer’s staycation. In
Indonesian itself, housekeeping means “tata graha”. Not only managing and
maintaining an inn, housekeeping duties include caring for and cleaning the
entire inn including the garden.
This book is structured as a reference for
students and Tourism and Hospitality Education Institutions which consists of
10 chapters containing the topics Introduction to Housekeeping, housekeeping
sections, public area sections, gardening and swimming pool sections,
storerooms, guestrooms, cleaning in bedrooms and bathrooms, laundry sections,
linen section, problems in the housekeeping department.
PEMBELIAN BUKU: